[XG 'NEW DNA' SHOWCASE in JAPAN] PICK-UP MERCHANDISING SHOP in Pia Arena MM About usage details
This site(URL: https://xg-newdna.selforder.live/) Please reserve a pick-up date and time in advance before ordering the product.
Products can be picked up at the dedicated counter on the reserved date and time.
■Limit on number of orders (restriction on numbered ticket issuance)
A maximum of one numbered product receipt ticket will be issued per person for each product pick-up date.
However, additional orders can be made with one numbered ticket.
(Items ordered multiple times can be received with one numbered ticket.)
■Additional multiple orders can be made with one numbered ticket! [Additional purchase function]
*Numbered tickets are issued for each performance date, and multiple orders can be made with one numbered ticket.
For products with purchase restrictions, even if you order multiple times, the number will be limited to the limit per performance. (Please see the last page for purchase restrictions and venue-only benefits for each product.)
Even if you order products in multiple orders, you can receive them all at once using one numbered ticket.
Click here to purchase products
*Product pick-up date and time: You can pick it up at your desired time. However, since the capacity for each slot is determined, it will be on a first-come, first-served basis.
*Even if you do not have a ticket, you can make a reservation in advance and pick it up at the venue.
Please reserve the pick-up date and time in advance on this site before ordering the product.
The product will be delivered to Pia Arena MM at the reservation date and time at a special tent for pick-up at the venue.You can pick it up at.
■Payment method
・Credit card (VISA / MasterCard / AMERICAN EXPRESS / JCB)
・PayPay
・Paidy (pay later on the 10th of the following month)
・Amazon Pay
■Product receipt
Please prepare the following, Pia Arena MM venue pickup special tentPlease present it at
*Please check the information in advance regarding the location where you can pick up your product.
*Specify the meeting time for each pick-up time slot. Even if you arrive early, you will not be able to exchange it.
・Your own smartphone/tablet
・"Product receipt transaction exchange ticket QR code"
(QR code is a registered trademark of Denso Wave Co., Ltd.)
*Using screenshots of QR codes is prohibited. Please be sure to bring a smartphone or tablet that can display your My Page.
*The "Product Receipt Ticket QR Code" will be displayed on your My Page after you order the product.
The method from pre-purchasing the product to receiving it on the day is as follows:LINE account for goods inquiriesPlease refer to the.
*If you are unable to receive your item on the same day, please check "If you have not received your item" on this page.
*If you wish to pick up your product outside of ticket exchange hours, you may have to wait depending on the situation at the counter.
*If possible, please come to the store at the time indicated on the "Product Receipt Exchange Ticket".
*You may not be able to receive your order at a time other than the time you ordered.
*For other frequently asked questions regarding venue pickup, please check the inquiry LINE account below.
[XG 'NEW DNA' SHOWCASE in JAPAN]PICK-UP MERCHANDISING SHOP Click here for the LINE account for inquiries
■Sales reception schedule
[XG 'NEW DNA' SHOWCASE in JAPAN] PICK-UP MERCHANDISING SHOP in Pia Arena MM
Reception date and time:
●Sales period: 2023/11/13 (Mon) 12:00PM to 11/14 (Tue) 11:59AM JST/KST
*Orders for each time period during the period will be placed on a first-come, first-served basis, and orders will be closed as soon as the capacity is reached.
■Venue pickup schedule
●Pickup date and time: 2023/11/26 (Sun) 10:00AM-6:30PM JST/KST (Last reception from 18:00)
*The receiving period may change depending on the situation.
Pick up location:
Pia Arena MM venue pickup special tent
*This is different from the venue goods sales tent.
■Product purchase restrictions
Purchases of the following products are limited to one person.
*There are restrictions even when using the additional purchase function.
・Each item (excluding the following items): Up to 3 items per person
・XG × GUCCIMAZE Mixed Media Art (Edition 500): Up to 1 item per person
・XG Wristband Light 'NEW DNA' SHOWCASE Edition (w/XG Trading Card) (2 batteries included): Up to 10 items per person
■Purchaser benefits
＜XG OFFICIAL SHOP LIMITED / Special Bonus ①＞
・6,000 yen per account (tax included)With every purchase, you will receive a random [Special Bonus] Trading Card (Random 7 Designs) (up to 7 cards).
＜XG OFFICIAL SHOP LIMITED / Special Bonus ②＞
・50,000 yen per account(tax included)[Special Bonus] Get 1 Record Bag on a first-come, first-served basis with your purchase (up to 1 item)
(example)
6,000 yen per transaction(tax included)In case of: 1 trading card gift
18,000 yen per account(tax included)In this case: 3 trading cards will be given as a gift.
42,000 yen per account(tax included)If you make a purchase: 7 trading cards will be given as a gift.
50,000 yen per account(tax included)For purchases: 7 trading cards and record bag, 1 free item on a first-come, first-served basis
Purchases of 4,000 yen for the first order and 2,000 yen for the second order are not eligible for benefits.
*You cannot choose the type.
*The number of benefits given is based on the purchase amount in one account. Purchase amounts from multiple purchases cannot be combined.
*Does not include shipping, gift service fees, and various fees.
*Only "XG 'NEW DNA' SHOWCASE in JAPAN" goods are eligible for the benefit.
■Notes
・Even if you do not have a ticket for the performance, you can still receive it if you come to the venue on the day you reserved the product exchange ticket.
・Orders for each time period during the period will be placed on a first-come, first-served basis, and orders will be closed as soon as the capacity is reached.
・Products are limited. Please note.
・Changes in size, quantity, etc. cannot be made after the order is confirmed.
・Pick-up at the venue is limited to the person who placed the order.
・You may not be able to receive your order at a time other than the time you ordered.
・All items ordered will be prepared by the reception staff. Please confirm your order details and quantity on the spot.
・Please cooperate by following the instructions of the on-site staff when lining up at the waiting area for merchandise sales.
・Design and specifications are subject to change. Please note.
・Please be sure to check the product, size, and quantity you have purchased on the spot.
・Defective products can only be exchanged at the venue where they were received on the day they were received. Please be sure to confirm on the day of purchase, as we are unable to accommodate requests at a later date under any circumstances.
・Only initial defective products can be returned or exchanged. We cannot accept returns or exchanges for defective products that occur due to failure to follow the handling instructions on the product package or for customer reasons, so please check carefully before purchasing.
・Depending on the situation, we may set a limit on the number of purchases for each product. Please note.
・Please note that we may impose various restrictions to prevent accidents and confusion.
・Products can only be received on the same day you apply for the numbered ticket. If you are unable to receive the item on the same day, we will arrange delivery using the following method (if the item has not been received).
■If the product has not been received
If you are unable to receive the product on the reserved date and time of the product receipt transaction exchange ticket, it will be changed to delivery receipt.
After the final reception on the pick-up day has ended, we will send "Shipping Information" to your registered email address.
・Product shipping date: We will inform you accordingly depending on the situation.
・Delivery address: "Delivery address" registered at the time of ordering
・Shipping fee: 770 yen (tax included)
*Products will be stored at a designated warehouse for 30 days from the scheduled pick-up date.
*Please complete the delivery change procedure within the storage period.
*Please note that we will not be able to ship goods that have passed their storage period.
*Please note that orders cannot be canceled even if the storage period has passed.
